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Privacy Policy

Effective date: April 2026

1. Introduction

Soehert (“we”, “our”, “us”) provides an online platform for creating and consuming educational content. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.

This Privacy Policy explains what data we collect, how we use it, and your rights depending on your location.

2. Who We Are

Soehert is responsible for the processing of your personal data when you use the platform.

Contact: support@soehert.com

3. Personal Data We Collect

Account data

When you create an account, we collect your name and email address. Authentication is handled by Clerk; we do not store or have access to your password.

User-generated content

We collect and store content you create, including courses, lessons, and related materials.

Usage data

We collect information about how you interact with the platform, such as features used, lessons completed, and progress tracking.

Analytics data

We use Plausible Analytics to understand how our website is used. Plausible collects aggregated, anonymized information (such as page views, referrers, and country-level location). It does not identify individual users or track them across websites.

4. How We Use Your Data

We use your data to:

  • Provide and operate the platform
  • Authenticate users and manage accounts
  • Store and display user-generated content
  • Track learning progress and enable core features
  • Communicate service-related information
  • Provide support and respond to inquiries
  • Improve performance, usability, and security

We do not sell your personal data or use it for advertising.

5. Legal Bases for Processing

Where required by applicable law (such as in the EEA, UK, or similar jurisdictions), we rely on the following legal bases:

  • Performance of a contract
  • Legitimate interests (e.g., improving and securing the service)
  • Compliance with legal obligations
  • Consent, where applicable

6. Sharing of Data

We do not sell your personal data.

We share data only with service providers that help us operate the platform:

  • Clerk — authentication and account management
  • Convex — database and backend infrastructure
  • Plausible Analytics — privacy-focused analytics
  • YouTube — video playback and embedding

These providers process data only as necessary to provide their services.

7. Cookies and Tracking

We use essential cookies required for authentication and secure session management.

We do not use advertising cookies or cross-site tracking technologies. Plausible Analytics does not use cookies and does not track users across websites.

8. Data Retention

We retain personal data only as long as necessary:

  • While your account is active
  • Until you delete your account or content
  • As required for legal, security, or operational purposes

When you delete your account, your personal data is deleted within 30 days unless retention is required by law.

9. International Data Transfers

Your data may be processed in countries other than your own. Where required, we apply appropriate safeguards (such as contractual protections) to protect your data.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Receive a copy of your data (data portability)
  • Withdraw consent where applicable

To exercise your rights, contact: support@soehert.com

11. Children's Privacy

Soehert is not intended for children under the age required by applicable law (for example, 13 in the United States or 16 in parts of Europe). We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.

13. Contact

For privacy-related questions or requests: support@soehert.com